Vida Center SMS messaging privacy (Supplemental Notice)

Effective Date: February 19, 2026

Introduction

At Vida Center PLLC, your privacy is critically important to us. This SMS Privacy (Supplemental Notice) explains how we collect, use, and protect your personal information when you opt into our SMS messaging program. By opting into our SMS service, you agree to the terms outlined below.
 

1. Information We Collect

When you opt-in to receive SMS messages from us, we collect the following information:

• Phone Number: The mobile number provided during the patient in-take process.
• Message Interaction Data: Includes information such as delivery status, response data, and message engagement rates.
• Consent Data: We document patient consent through our standard intake and      communication processes.
   

2. How We Use Your Information

SMS messages are limited to transactional and healthcare-related communications and are not used for marketing or promotional purposes.
 

3. One-to-One Consent Requirement

Your SMS opt-in applies to communications from Vida Center PLLC only. Your consent to receive SMS messages is specific to our clinic and does not extend to third-party businesses or affiliates unless explicitly stated and separately agreed upon.

4. Message Frequency and Data Rates

You will receive SMS text messages related to medical appointments. Please note that message and data rates may apply depending on your mobile carrier and plan. We encourage you to review your carrier's terms for more details on messaging fees.

5. Opt-Out Instructions

You can opt out of our SMS service at any time by replying with “STOP” to any message you receive from us. Once you opt out, you will cease receiving further messages unless you opt back in. 

6. Data Sharing and Disclosure

We will never share or sell your information to third parties for marketing purposes without your explicit consent. We may, however, share your information with service providers necessary to deliver SMS messages. All such parties are bound by strict confidentiality agreements and are prohibited from using your data for any purpose other than SMS delivery.

7. Security of Your Information

We take reasonable measures to protect the information you provide from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your data during transmission or storage.

8. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be communicated via SMS or on our website. Continued use of our SMS service after any changes indicates your acceptance of the revised policy. Please check back periodically to stay informed of any updates.

9. Contact Us

If you have any questions about this Privacy Policy or wish to update your SMS preferences, you can contact us at:

• Email: office@myvidacenter.com
• Phone: 360-207-5585
• Address: 300 E College Way Mount Vernon, WA 98273